Meet the analysis team: Valerie Arnaudova – Client Insight Manager

At Cision, we connect brand owners and organisations to critical information and insight to help them control and manage their reputation across all media platforms.

In today’s fast-paced media landscape, our unique blend of smart technology and bright analysts give our clients a clear competitive advantage. And we’re recruiting!

Valerie ArnaudovaWe’re looking for conscientious individuals who wish to contribute to a fast-paced, hardworking and successful analysis department – so we sat down with one of them, Valerie Arnaudova, Client Insight Manager to see what it’s like.

How long have you worked here?
I have worked at Cision for nearly three wonderful years (2 years and 10 months to be exact).

Tell me about your current role?
Having held a few different roles within the organisation over the years, I am currently a Client Insights Manager. I look after a portfolio of a variety of key and premium clients.

My key responsibilities include acting as a day-to-day insights contact for my clients and liaising with customers to ascertain account specifications, define requirements and priorities as well as ensure that we are providing the multi-faceted evaluation solutions, linked to the clients’ strategy and KPIs.

How did your background lead you here?
I started out in journalism, but decided I was more corporate than creative and was interested in communications and analytics, rather than an editorial role.

Cision seemed to combine the right level of analytics, but requires me to work closely with various communications teams as well as a variety of customers – so it just seemed the perfect fit between both worlds!

What do you like most about working at here?
I like that we are a training and development-focused organisation that has a clear roadmap for training their employees to sustain and enhance the productivity of the organisation as a whole.

I have always been supported by my managers to develop both hard and soft skills as well being encouraged to participate in situations where I can put my skills into practice. We’re encouraged to work outside of our comfort zone but there is always support along the way ensuring that everyone always learns from each piece of work we do.

How would you describe the work environment?
We have a very friendly culture here, and a fantastic team of people to work with and learn from. Recognition for good work is central to the environment which leads to hard work being appropriately rewarded and duly recognised by the management team – it makes you feel valued for what you have put in.

How would you describe your work ethic?
Always on time and well prepared, I strive to deliver work on schedule and up to the best standard. I believe that reputation for reliability precedes you as one proves over time that customers, clients and colleagues can trust you to do everything you say you will. I believe in leading by example – that said, I would be looking for similar qualities in new hires.

What would you hope a new hire could contribute to the department?
Enthusiasm, team spirit and desire to proactively learn and develop. A problem solving, positive attitude is a must.

Which skills have you developed while progressing in at this organisation?
Pretty much everything – leadership, commercial awareness and problem solving have been key to my journey here. There are regular opportunities to come out of your comfort zone and work on developing skills – both personal or technical.

Name three things you think it takes to succeed here?
Team spirit, reliability and a desire to learn.

Would you like to come and work with us?  If you love analytics, are interested in the media and are hot on Excel- take a look at our open job roles in more detail.

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