JD Sports briefs PHA Media

PHA Media has been appointed by high street giant JD Sports to handle press office activity for its JD Women and Pink Soda Sport brands, following a competitive pitch.

JD Sport

JD Women

JD Women offers fashion and fitness collections from a wide range of high profile brands including Nike, Adidas, Ellesse and Ivy Park and incorporates exclusive products within each collection.

PHA Media has been brought on board to help raise the profile of JD Women as the “unsung brand” of the high street. As part of the brief, the agency will also run press office activity for Pink Soda Sport, which will include celebrity and influencer engagement.

Victoria Dougherty, brand director at JD Sports, said: “We selected PHA Mediabased on their strategic thinking and wealth of journalistic contacts.  We feel confident that they will respond to our challenge of keeping JD Women and Pink Soda Sport at the front of female consumers minds.”

Shelley Frosdick, director of PR at PHA Media, added: “The team at PHA is delighted to be working with JD Sports for both JD Women and Pink Soda Sport. JD Sports is an institution on the high street and we’re really excited to be working alongside the womenswear team to drive awareness of their offering within the UKmedia.”

Profile Financial appoints Headland for proposition launch

Pensions specialist Profile Financial has appointed Headland to launch its refreshed customer proposition.

Dan Smith Headland

Dan Smith

It has briefed Headland to raise brand awareness among the millions of people in the UK who currently do not receive advice about their pensions or retirement planning.

Some three years old, Profile Financial has managed more than £420million in UK pensions assets, helping 9,000 customers lower their costs and improve their prospects for retirement. It says its “streamlined, tech-savvy offer” allows it to focus on customer service.

Simon Vella, Chief Marketing Officer at Profile Financial, said: “We needed a PR partner that could generate mainstream coverage for a nascent brand and motivate an apathetic audience to act. We believe Headland’s strategic and creative approach will meet our objectives and play a crucial role in the launch of our new proposition.”

Dan Smith, Partner at Headland, added: “Millions of people currently miss out on advice about their pensions. Whilst this is often seen as a public policy challenge, it is also a communications challenge. There is a clear need to prompt people to explore how they can make their pensions work harder. Our campaign is designed to achieve this whilst showcasing the relevance and strength of the Profile Financial proposition.”

Headland is an independent financial and corporate communications consultancy with a specific focus on consumer-facing brands.

Unity wins big at PR Week Awards

Unity and The Romans were the big winners at last night’s PR Week Awards, with Unity claiming the biggest haul with seven awards, including the Gold Award for Consultancy of the Year.

PR Week Awards Unity

Unity was named Consultancy of the Year at the 2016 PR Week Awards

Unity also picked up the Gold Award for Campaign of the Year (Techniques) for its Spark Something Good campaign for Marks & Spencer, and was also named Mid-sized Consultancy of the Year.

Other wins included the Financial Services Campaign of the Year, Best use of Content and Best Integrated Campaign for different aspects of its work with Direct Line.

The Romans was named New Consultancy of the Year, and also picked up the FMCG and City and Corporate Campaigns of the Year for its work with BrewDog.

Golin was named Large Consultancy of the Year, Taylor Herring picked up the Small Consultancy of the Year gong, and Pegasus was named Specialist Consultancy of the Year.

tim bell

Lord Bell

The other Gold Awards went to Kier Group (In-House Team of the Year), and MHP/Engine (Campaign of the Year (Sectors): Missing Type – MHP/Engine for NHS Blood and Transplant).

Jessica Smith, associate director at Virgo Health, was named Young PR Professional of the Year and, in another individual award, Lord Bell (pictured) was announced as this year’s entrant into the PRWeek Hall of Fame.

The 2016 PR Week Awards took place last night (18 October) at London’s Grosvenor House. The full list of winners can be found here.

UK brand value remains ‘steady’ post-Brexit, but can nations control reputation?

Strategy consultancy Brand Finance reports that the UK’s brand value has remained ‘steady’ post-Brexit, coming in fifth in a list of 100 countries. Corporate reputation experts from Montfort, Bell Pottinger, Pagefield and Aspectus discuss how much control nations have over their reputation.

In Brand Finance’s list of 100 countries in order of brand value, the UK has dropped one place – to fifth – since 2015 . The consultancy says this shows that the UK has ‘maintained a steady, if modest rate of growth despite Brexit and the depreciation of Sterling.’

The US has kept the top spot in the list, despite a potential future with Trump as president, which Brand Finance says could “antagonise businesses, prospective foreign workers, students and governments”.

In order, the top ten most valuable nation brands include: United States, China, Germany, Japan, UK, France, India, Canada, Italy and Australia, in that order. The rest of the list can be found here.

But, how much control do nations actually have over their reputation? Brand Finance considers a range of factors in a nation’s ‘value’ including brand performance, GDP, public opinion and government (see below). So can you control a nation’s reputation? Gorkana spoke to a range of corporate reputation experts:

Nations cannot escape scrutiny but they can have PR strategy

Tim Collins, partner and chairman of political at Bell Pottinger, says nations do have some PR power.

He explains: “Not so much as to escape proper scrutiny, but enough to make having a PR strategy sensible. Nations which choose to have an industrial strategy, a tourism strategy or an inward investment strategy need to have one for their reputation as well for the other to work.”

Mark Gallagher, Pagefield’s senior partner, says when it comes to the UK, the agency has been involved in multiple nation-building events including royal jubilees and the Olympics and – although event production and delivery is complicated – generating positive global media interest is “a walk in the park”.

Both Collins and Gallagher agree that such events mean that the UK’s pre-existent reputation has kept it steady in Brand Finance’s list, despite Brexit. Collins adds: “The fundamentals of the UK’s reputation – its history, culture, language, mindset, democracy – long predated its membership of the EU and are rightly seen as being separate from it.”

Gallagher continues: “This country’s brand is based on global perceptions and centuries of history. I think we Brits are far too close to our own story – and far too combative about it – to properly appreciate how clear and consistent an image we project to overseas audiences.”

Brand Finance main

Brand Finance Nation Brands 2016

Future dilemmas for brand UK

Some of the experts Gorkana has spoken to, however, are not so optimistic about the latest findings.

Gay Collins, founding partner at Montfort, says: “A nation’s brand, if there is such a thing, can’t be measured in weeks or months. It will be years before we can recognise the changes that the Brexit vote and the way the UK responds to it will impact on the perceptions of markets, governments, labour and consumers around the world.”

Collins adds that significant negative changes to reputation generally come from major issues like terrorism, severe – and new – economic hardship and war. “The reputational aspects of those are difficult to control. But building a positive narrative is achievable with the right support, strategy and time commitment,” she suggests.

Brand Finance also strikes a note of caution: “The lack of [the UK’s] movement reflects the fact that Brexit’s consequences are as yet unclear. A great deal depends on the nature of the trade arrangement Theresa May is able to form with the EU.

“The short-term picture for manufacturing exporters is actually somewhat positive as a result of the devaluation of the pound and the continued ability to freely recruit EU workers. However a so-called ‘hard-brexit’ leading to the implementation of barriers to capital, trade and migration could have severe consequences across the board for both the manufacturing and service industries.”

Apectus’ CEO Alistair Turner warns: “There is no ten word answer for how to brand a country. Post-Brexit, it’s vital that brand Britain is well-positioned and that our reputation as a creative, innovative business hub grows. Let’s hope it’s not mayhem, but, instead, that we are seen as open for business and keen to trade.”

  • To evaluate nation brand value, Brand Finance first determines a ‘brand strength score’. This is then used to determine the percentage of overall GDP that is attributable to a particular nation brand.
  • Nation brand ‘strength’ is calculated by examining how appealing a country is to key stakeholder groups, namely investors, tourists, business travellers and skilled migrants and consumers in foreign markets. Some of the factors it would examine to determine this are; perceptions of corruption, ease of doing business, quality of life, rule of law, infrastructure and tourist appeal.
  • Using the data from these areas, Brand Finance determines a score out of 100 for each country.

Deliveroo hands consumer PR brief to Havas PR

Deliveroo, the on-demand delivery service for restaurant meals, has appointed Havas PR UK as its retained consumer PR agency.

Deliveroo

Deliveroo

The agency’s remit includes national and regional PR support for the Deliveroo brand, which now has a presence in more than 70 cities across the UK after launching in London in 2013.

Havas will report to Kate Thomas, Deliveroo’s head of PR.

Thomas said: “Havas has a great understanding of the Deliveroo brand and I can’t wait to see them deliver results for us across the UK.”

Brian Beech, UK MD at Havas PR, added: “Deliveroo is taking something ordinary like food delivery and improving it through a selective affiliation with high quality restaurants, providing their only delivery option.

“The business is making an investment in PR support as part of a wider campaign to raise awareness of the expanding delivery service. It’s a really exciting contract for Havas to win, in an area where we have strong credentials.”

The appointment sees the expansion of the food and drink client portfolio at Havas, which currently includes Greggs, Asda and Kelloggs.

Meet GP and Medeconomics

Gorkana has a few final places available for Thursday’s (October 20) exclusive breakfast briefing with Emma Bower, editor of Haymarket titles GP and Medeconomics.

More than 50 years old, GP is a major online UK B2B healthcare title and aims to be “essential reading for all UK-based family GP-MEDEOMICS-Events-thumbnail (1)doctors”.

Sister title Medeconomics is a subscription site that provides GP practices with expert advice to help them run their businesses effectively and improve patient care.

Bower, former editor of Independent Nurse, will tell the briefing how GP and Medeconomics have evolved as readers’ working patterns and information needs have changed, the key editorial content they produce and how PRs and communications professionals can get involved with its content.

The breakfast briefing takes place at the Academy of Medical Sciences, 41 Portland Place, London, W1B 1QH, on Thursday 20 October at 8:30am, with an 8am arrival time.

There are still a few spaces available – please email [email protected] if you would like to attend.

LEGOLAND hires Clarion

LEGOLAND Windsor Resort, the children’s theme park aimed solely at families with children aged 2 to 12, has brought in Clarion Communications as its consumer PR agency.

Legoland clarion

LEGOLAND Windsor Resort

Clarion has been briefed to promote LEGOLAND’s plans for 2017, which includes the opening of a new Castle-themed family hotel, opening at the LEGOLAND Windsor Resort on July 1 2017.

The agency will also support ongoing park news, special events and calendar events, including the annual Halloween and Christmas events – ‘Brick or Treat’ and ‘Christmas Bricktacular’.

Lauren Moss, senior PR manager for the LEGOLAND Windsor Resort, said: “We were impressed with Clarion’s creative response to our brief and its energy and enthusiasm for the resort really shone through.”

Shelley Wyatt, managing partner at Clarion Communications, added: “2017 is a hugely exciting year for the LEGOLAND Windsor Resort and we are thrilled to be working with it to deliver fantastic creative campaigns which will help drive footfall to the Resort.

“We’ll have fun, targeted campaigns in support of 2017’s awesome news, including the all new LEGOLAND Castle Hotel, featuring Wizard and Knight themed rooms, which will give families even more reasons to visit.”

Feather & Black hires Porta agencies

Bedroom furniture retailer Feather & Black has appointed Porta Communications sister agencies Publicasity and Thirteen Communications to handle its consumer, trade and corporate PR, following a competitive pitch.

Feather & Black

Feather & Black

Previously known as the Iron Bed Company, the business re-branded to Feather & Black in 2004 and has been led by MD Daniel Wade since March 2013.

Next year the business plans to embark on a series of store renovations and re-openings. It has 25 stores across the UK, with a high street presence in cities such as London, Bristol, Leeds, Edinburgh and Glasgow.

The appointment of Thirteen and Publicasity marks the start of an integrated marketing push designed to increase brand awareness, store footfall and in-store sales into 2017 and beyond.

Publicasity will handle all consumer media and home interest press for Feather & Black, with Thirteen tasked with telling the corporate and trade story of the brand.

Feather & Black recently unveiled a re-designed website and both agencies has been briefed to boost web traffic and contribute to an uplift in online sales.

The brand has the slogan ‘Perfect Bedtimes’ and the PR and marketing effort will aim to highlight the quality of the products, while outlining the future direction of the business.

Paul McCaffrey, director, will lead the team at Publicasity while Thirteen’s activity will be headed up by CEO Andrew Baiden.

Both teams will report to Nicola Lovell, retail and PR marketing manager, at Feather & Black.

Houston PR boosts capital markets comms with new hire

Houston PR has hired Kate Hoare as an account director in its London office as it develops its capital markets communications offer.

Kate Hoare Profile 1

Kate Hoare

Hoare joins the agency from a client director role at Hudson Sandler, where she advised listed businesses, with a particular focus on leisure, retail, consumer and the industrial goods sector.

Hoare said: “The team at Houston offers something truly unique in the market. Its highly creative approach coupled with a track record of delivering high profile, shareable brand campaigns is impressive, and I’m incredibly excited about the imaginative and fully integrated approach we can offer to companies looking to transform their capital and corporate market communications.”

Hamish Thompson, managing director at Houston PR, added: “I’m delighted that Kate has joined Houston. She has a great reputation in the City and an impressive track record. She also shares my view that capital markets communications tend to be a bit magnolia and formulaic. We’ll see about that.”

PR Case Study: Around the world in 15 minutes

For a pro bono campaign project, Frame PR capitalised on a visit that George Clooney made to a shop run by, and for, homeless people. The visit resulted in a 20% increase in sales and an upturn in donations that would provide homeless people with free meals on Christmas Day and for the rest of 2016.

Campaign name: Around the world in 15 minutes
PR Team: Frame PR
Client: Social Bite
Timing: October 2015 – January 2016
Budget: zero budget/pro bono

George Clooney 1

George Clooney visited Social Bite, Edinburgh in November 2015

Objectives

Frame PR offered its services free of charge to Social Bite, a sandwich shop that trains, employs and feeds homeless people. Social Bite had already won the loyalty of thousands of happy customers since it opened in 2014, and its Christmas campaign, with Scottish deals and events site itison, sold more than 30,000 £5 meal vouchers.

Frame PR wanted to help with the remit to better tell Social Bite’s story, and help even more people as a result.

Hollywood star George Clooney accepted an offer to visit Social Bite in Edinburgh on 12 November, 2015. It was now Frame’s job to ensure that the star’s visit would have a lasting and tangible benefit to Social Bite, and that its story would come-through in a meaningful way amid the Clooney hype.

Strategy

For Social Bite to reap the benefits of Clooney’s visit, Frame would have to overcome some pretty big challenges. The team had to beat all the other Clooney stories that came out that day, with zero budget, no formal media arrangements and only 15 minutes of Clooney’s time.

The first thing to get right was the story, and as one of many released that day, Social Bite’s had to be stronger than the rest. Clooney pre-paying lunch for local homeless people would be the hook, requiring him to agree to this during his short visit. Frame would then issue the release straight after to a host of major UK and global media outlets.

Next, what was needed was a great picture. It not only had to capture the story, but also beat the competition from the paparazzi. Clooney taking a selfie with Social Bite staff would be the money shot. The pictures would be distributed far and wide, free of charge.

Lastly, a video was needed that would spread like social media wildfire, but would still be good enough to feature on major TV news networks. Frame enlisted the help of a camera crew from a local college to capture the visit, and the footage was fed into a Sky News truck outside the sandwich shop, before being distributed to the world’s major news networks.

Ensuring Clooney’s visit lasted beyond the big day, Frame PR held something back. A short, 15-second video, shot on an iPhone, saw Clooney pledging five pounds to the 2015 itison Christmas campaign. This footage would be used to develop Social Bite’s 2015 Christmas campaign, and was distributed in the weeks leading up to Christmas.

Clooney Guardian 1

Coverage on the front page of The Guardian

Results

Before he even stepped foot in the door, Clooney’s impending visit to Social Bite was featured on Sky News, ITV and BBC breakfast, broadcasting to a TV audience of over 1.5m.

The story ran in more than 900 media outlets, reaching over 40 countries including Russia, China and Thailand. Online influencers such as BuzzFeed and MailOnline ran the news as their top story and Social Bite trended on both Twitter and Facebook for the first time.

In December, the Christmas campaign was covered in more than 200 publications across 15 countries, 18 UK newspapers with a combined readership of eight million covered the launch and Frame’s pre-recorded video footage received over 760k Facebook views.

Most importantly, Social Bite’s food and drink sales increased 20% after George Clooney’s 15-minute visit. The 2015 Christmas appeal had exceeded the number of donations made in the previous year within 36 hours, and 73,000 donations were made in just over two weeks, raising £365,000.

The money raised was enough to feed the homeless at all five Social Bite shops on Christmas Day, and provide free meals to the homeless for the rest of 2016. There was even enough to fill a convoy of vans which left for Calais, Serbia and Lesvos on Boxing Day, providing food for those who needed it most.


Got a cracking campaign with impressive results that you’d like to showcase? If so, please email [email protected].