Gorkana Insight & Analysis Team
The Customer Contact Association, the independent authority on customer contact, has appointed Valerie Darroch to the new role of director of communications, reporting to chief executive Anne Marie Forsyth.
12 days ago in People News
Malcolm Gooderham, managing partner of TLG, lays out his thoughts on the revolutionary changes happening as a result of social media.
about one month ago in Industry Features
At this week’s breakfast briefing Gorkana met with the Sunday Times' Business Editor Dominic O'Connell and Deputy Business Editor Iain Dey to hear how the business section is put together, how their deadlines have been extended by new presses and why they are wary of 'TOMs'.
2 months ago in General News