Cookies – what they are, and how does Gorkana use them?
When you interact with the Gorkana website, and MyGorkana we will use your IP address and cookies to provide certain functionality to you and to help better understand how our services are being used and to enhance your user experience.

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Whether your team is relying on the journalist database to engage with key media or reviewing your latest coverage in the press, the MyGorkana portal is delivering quality data, rich insights and time-saving tools day in and day out. In order to help deliver these things quickly and efficiently, the MyGorkana platform uses cookies and other tools to give you the best experience possible.

What are cookies?
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information – for example, if you click to ‘remember me’ when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

Cookies on the Gorkana website (
1. Essential cookies
Some cookies are essential for the operation of our website. For example, some cookies allow us to identify subscribers and ensure they can access subscription content. If a subscriber opts to disable these cookies, a subscriber will not be able to access all of the content they are entitled to.

2. Performance cookies
We use other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise.

For example, we might use performance cookies to keep track of which pages are most popular, which navigational approach is most effective, and to find and diagnose errors. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.

3. Functionality cookies
We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the site, and recall your customisation preferences.

We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.

Cookies on MyGorkana
Here is a list of the cookies we use on the MyGorkana platform, how long the cookies last and what the purpose of the cookie is.

1. Session cookie 1
a) Technical name: JSESSIONID, Coyote-2-c3f8514e
b) Duration: the cookie is cleared at the end of your browser session
c) Purpose: this cookie is used to promote security on our site and handle load balancing.

2. Session cookie 2
a) Technical name: authentication
b) Duration: 1 year
c) Purpose: We use this cookie to remember (previously) logged in user and enable auto login.

3. Usage tracking
a) Technical name: __utma, __utmb, __utmc, __utmt, __utmz
b) Duration: 1 day – 2 years
c) Purpose: These cookies are used to measure (with Google Analytics) how visitors use our site; how often, what kind of device, which pages are viewed etc.

4. Portal user information
a) Technical name: portalUserId
b) Duration: the cookie is cleared at the end of your browser session
c) Purpose: this cookie is used by other linked Gorkana applications (e.g. Send Press
Release, Media Requests) to communicate with Portal and send the user relevant
information about their service

5. WalkMe training tool
a) Technical name: wm-*
b) Duration: 1-10 years
c) Purpose: third-party training tool WalkMe relies on this cookie to know if you’ve already a WalkMe pop-up message

6. Social media data
a) Technical names: connect.sid and keenEnabled
b) Duration: the cookie is cleared at the end of your browser session
c) Purpose: to authenticate the user and provide access to the relevant data on the Social Media pages

Please note – no advertisers or other third parties currently use cookies on the Gorkana website.

Can a website user block cookies?
As we’ve explained above, cookies help you to get the most out of our website.

The first time you accessed our website after 31 July 2012, you should have seen an overlay which explained that by continuing to access our site, you are consenting to our use of cookies.

However, if you do wish to disable our cookies then please do in your browser using the “tools” (for Chrome, Firefox, IE), “settings” (Opera), or “preferences” (Safari) menu options.

Please keep in mind that in most cases blocking or removing cookies will mean that the MyGorkana platform will not perform optimally. So, if all cookies are removed and blocked the MyGorkana portal will not know and remember who you are and you will be regularly prompted for login details.

It may also fail to send you the relevant information pertaining to your preferences and user profile. Therefore, we strongly recommend allowing cookies for the MyGorkana platform.

More information about businesses’ use of cookies is available at

Complying with UK law
This site may include technical inaccuracies or typographical errors. Information on this site and any products or services to which this site refers may be changed at any time without notice.

Gorkana makes no representations whatsoever about any other website which you may access through this one. Such linked sites are not under the control of Gorkana, and Gorkana is not responsible for the contents of any linked site or any link contained in a linked site or any changes to such sites. Such links are provided only as a convenience, and the inclusion of a link does not imply Gorkana’s endorsement of the linked site.

This website, excluding linked sites is controlled by Gorkana from its offices in London, UK. By accessing this website, you agree that the statutes and laws of United Kingdom, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this web site. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

If you have any queries regarding any aspect of this policy please contact our Privacy Officer by email at

This document was last updated on 1st January 2014.

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