What do you do here at Gorkana? I'm one of the five Group Account Directors within the insight and Analytics team. This role is mainly two parts - managing the commercial relationships for a portfolio of about 65 clients and developing new insight products to bring to market.
What do you enjoy most about your job? The best thing is the team, both in terms of my direct team and the wider sector team. Most of us have worked together for a long time now and it is a great atmosphere to come into. Both elements of the role have their challenges and rewards. The client relationship side involves lots of face to face meetings and it gives you a great chance to meet the leaders from companies across the world. The insight work builds on the offerings we already have and pushes us to investigate bigger and better solutions for our clients and industry.
What is the best perk about working here? Probably the opportunity to meet lots of different people, both within the business and on the client side. The benefits package is pretty good too.
What training and development have you had at Gorkana Group? I can't imagine many companies do training better. I'm a huge fan of the induction programme - the 4 weeks of intensive training with different members of the team doing actual work - it really sets you up with a strong understanding of both the company and the role. On top of this there is an on-going array of internal training, plus intermittent workshops with expert external training firms. These specific sessions really fit your role.
How have you progressed your career so far within the company? In almost six years with the company I have worked my way through from an entry level role as a Trainee Account Executive at Metrica. The experience along the way has been invaluable, having started by writing the reports and managing the analyst team. This gave me a really good foundation in the day to day tasks required to produce the end product for the client. As Account Manager I developed my client facing and project management capabilities across a range of accounts, which lead into the Account Director role, where the focus is on the management of a team and ownership of the senior client relationships.
One of the best things is that the role has also evolved and created an opportunity to progress within it, as we develop new products and look for better ways to support our clients. One of my favourite moments was the day we launched the Retail Barometer. It was really satisfying to create something brand new.